Shipping Policy

At Print Art, we take great care to ensure your fine art prints arrive in perfect condition. Each print is securely packaged using high-quality materials to protect it during transit.

Secure Packaging

✔ Carefully wrapped to prevent damage
✔ Durable, protective materials used for safe shipping
✔ Flat or rolled packaging, depending on print size

Shipping Options

Domestic Shipping (New Zealand)

We use trusted carriers to ensure safe and timely delivery. The choice of courier may vary based on your location and package size.

International Shipping

✔ Worldwide shipping available
✔ Shipping times and costs vary by destination and method
✔ Customs fees & import duties are the responsibility of the recipient

Processing & Delivery Times

Processing Time
🕒 Orders are typically processed within 1-2 business days after confirmation.

Shipping Time
🚚 Delivery times depend on your location and selected shipping method. Estimated times will be provided at checkout.

Possible Delays
📦 International orders may experience delays due to customs processing, which is beyond our control.

Damaged Prints

If your print arrives damaged in transit, please:
✔ Contact us within 7 days of receiving your order
✔ Provide photos of the damaged print & packaging
✔ We’ll arrange a replacement at no extra cost

Tracking Your Order

Once shipped, you’ll receive a tracking number via email so you can monitor your delivery status online.

Customs & Duties (International Orders)

Customs fees, duties, and taxes may apply and are not included in the shipping cost. These charges are the responsibility of the recipient.

Need Help?

For any shipping-related questions, contact us at:
📧 admin@printart.co.nz
📞 09 415 6659 (Business hours)

We’re committed to delivering your beautiful fine art prints safely and securely. Thank you for choosing Print Art!